Last updated: July 2026
If you opt in to SMS notifications, we will send you text messages related to your appointment (confirmations, reminders, and status updates). Message & data rates may apply. You can opt out at any time by replying STOP. Consent to receive SMS messages is not a condition of purchase. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent will not be shared with any third parties.
When you book a service or contact us, we collect information you provide directly, including your name, email address, phone number, and service address. We also collect payment information through our secure payment processor, Stripe — we never store your full card details.
We use the information we collect to: schedule and fulfill your cleaning appointments; process payments; send booking confirmations, reminders, and service updates; respond to your inquiries; and improve our services.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with trusted service providers (such as Stripe for payment processing and our SMS provider) as necessary to operate our business, or when required by law.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted and processed through Stripe's PCI-compliant infrastructure.
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us and we will respond promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Questions about this Privacy Policy? Contact us and we'll be happy to help.